Vacation Packages – Booking & Payment Policies

Deposit

• A non-refundable reservation fee of USD $250 is required at the time of booking to confirm your reservation.
• This reservation fee is mandatory for all bookings and is non-transferable.

Payment Options

Full Payment:

• You may choose to pay the full balance at the time of booking.
• Otherwise, the full package payment is due 60 days prior to the arrival date.

Scheduled Payment Plan:

• A payment plan is available.
• The full amount must be settled at least 60 days prior to the arrival date.

Activity & Accommodation Transfer Policy

• BEE excursion activities within a package may be transferred to another date under special circumstances, subject to availability and management approval.
• Accommodation bookings are subject to the policies of the hotel or accommodation provider.
• In cases of changes or cancellations, the accommodation provider’s policies will apply and may override BEE’s standard refund policy if their refund terms are less flexible.
• Full accommodation policy details will be provided at the time of booking, and guests are encouraged to review these carefully.

Important Notes

• All quoted prices are in USD and are only guaranteed once full payment is received and the booking is confirmed.
• Pricing may be updated or modified in line with service enhancements, seasonal variations, or external market factors.
• We appreciate your understanding as we aim to provide a high-quality, personalized experience with fair and transparent pricing.

Stand-Alone Activities – Booking & Refund Policies

(For individual Barbados Equestrian Experience activities booked outside of a package)

Booking & Payment

• During high season (January–March), certain activities may be invoiced 30 days prior to the activity date—or at the time of booking if booked within 30 days—to guarantee availability.
• During the rest of the year, a 10% deposit is required for each stand-alone activity.
• Full payment is due 14 days prior to the activity date.

Cancellations by Barbados Equestrian Experience

• If an activity is canceled or postponed due to weather or any issue on our end, we provide a full refund or can offer alternative dates/times.

Guest-Initiated Cancellations

• More than 7 days before the activity:
  Refund issued minus 10% of the total activity fee.
• Between 3 and 7 days before the activity:
  Refund issued minus 20% of the total activity fee.
• 2 days or fewer before the activity:
  No refund.
• Exception:
  With a valid medical certificate, a refund is issued minus 10% of the total activity fee.

Additional Information

• Bookings made through hotels or tour operators may be subject to their own deposit, refund, and cancellation policies.
• Refund and cancellation policies are subject to change and will be updated on the Barbados Equestrian Experience website accordingly.

Waiver must be signed ahead of all experiences with Barbados Equestrian Experience under Visionary Ventures LTD.